FAQ
Frequently Asked Questions
Common questions about crypto checkout, ordering, shipping, TX hashes, and research-use policy — answered before you get to checkout.
What is Next Era Peptide?
Next Era Peptide is a U.S.-based supplier of research-grade peptide compounds. All products we carry are intended strictly for in-vitro research and laboratory use. We are committed to providing the highest-purity compounds available, and every product in our catalog meets a minimum 99% purity standard.
Are your products intended for human use?
No. All compounds sold by Next Era Peptide are strictly for research and laboratory purposes only. They are not intended for human or animal consumption, and they are not marketed or sold as dietary supplements, drugs, or food products. By placing an order, you confirm that you understand and agree to these terms.
What payment methods do you accept?
We accept cryptocurrency payments exclusively — USDC and USDT, both dollar-pegged stablecoins on the Ethereum network. Every payment is verified automatically on the blockchain, so there is no manual review. Because USDC and USDT are pegged 1:1 to the U.S. dollar, the amount you send is the exact amount we receive — there is no price fluctuation between the time you receive your quote and the time your payment is confirmed.
Why do you only accept cryptocurrency?
The peptide research supply industry faces unique challenges with traditional payment processors. Banks and card networks frequently freeze funds, hold payments, or shut down accounts for businesses in this space — regardless of legality or compliance. Rather than subject our customers to interrupted service or delayed orders, we chose to build our checkout entirely around cryptocurrency from day one. This gives us full control over our payment infrastructure, keeps transactions fast and private, and ensures that your orders are never held up by a third party. It also allows us to keep overhead low, which we pass along in our pricing.
How does the checkout process work?
After adding items to your cart, proceed to checkout where you enter your shipping details and choose USDC or USDT. A quote is generated for the exact amount owed — your order total in stablecoin, valid for 60 minutes. You then send that exact amount to the wallet address displayed and paste your transaction hash (TX hash) into the checkout form. Our system verifies your payment on the blockchain automatically, typically within minutes. Once verified, your order moves directly into processing.
Where do I find my transaction hash (TX hash)?
Your TX hash is provided by your exchange or wallet after you send a cryptocurrency payment. In most exchanges (such as Coinbase), you can find it under your transaction history by clicking "View on block explorer." The TX hash is a long string of letters and numbers that uniquely identifies your payment on the blockchain. We have a detailed guide on our How to Purchase page.
What happens after I submit my order?
Once submitted, our system automatically checks the blockchain to verify your transaction. Both supported currencies — USDC and USDT — are verified automatically, and stablecoin payments are typically confirmed within minutes. You will receive an email confirmation when your payment is verified and again when your order ships. You can also check your order status anytime from your account.
What if I send the wrong amount?
If your payment comes in short of the quoted amount, we will reach out via email with the remaining balance and a secure link where you can submit a second transaction to cover the difference. Once both transactions are verified on the blockchain and the combined total meets your original quote, your order is confirmed and moves into processing. You have 14 days to complete the additional payment.
How long does shipping take?
Orders are typically processed and shipped within 1–2 business days of payment confirmation. Domestic shipping within the United States usually takes 2–5 business days depending on your location. Tracking information is provided via email once your order ships.
Do you offer free shipping?
Yes. Orders totaling $200 or more qualify for free standard shipping within the United States. Orders below that threshold are subject to a flat-rate shipping fee displayed at checkout.
Do you ship internationally?
At this time, Next Era Peptide ships within the United States only. We do not currently offer international shipping. Please check back for updates on expanded shipping availability.
What purity level are your peptides?
All of our peptide compounds are sourced to meet a minimum purity standard of 99% as determined by high-performance liquid chromatography (HPLC) analysis. We are committed to providing only the highest-quality research-grade materials.
Do you provide Certificates of Analysis (COAs)?
We are currently in the process of establishing third-party Certificate of Analysis (COA) documentation for our product line. As COAs become available, they will be provided with applicable products. In the meantime, we stand behind the quality and purity of every compound we carry.
How should peptide compounds be stored?
For optimal stability, lyophilized (freeze-dried) peptide compounds should be stored in a cool, dry environment away from direct sunlight. Refrigeration (2–8°C) is recommended for long-term storage. Once reconstituted for research use, compounds should be kept refrigerated and used within a reasonable timeframe. Specific storage guidance may vary by compound — refer to the product description for details.
What is your return and refund policy?
Due to the nature of research compounds, we cannot accept returns on opened or used products. If your order arrives damaged, please take photos during unboxing as proof of the condition upon arrival. Contact us with your order number and unboxing photos, and we will work with you to resolve the issue. Full policy details are available on our Refund Policy page.
How can I contact Next Era Peptide?
You can reach our team through the Contact page on our website. We aim to respond to all inquiries within 24 hours during business days. For order-related questions, please include your order number for faster assistance.
Is there an age requirement to purchase?
Yes. You must be at least 21 years of age to access and purchase from Next Era Peptide. Upon your first visit, you will be asked to confirm your age before entering the site. By proceeding, you also acknowledge that all products are sold strictly for research purposes and are not intended for human or animal consumption.
Do you offer discount codes or promotions?
Yes. We periodically offer promotional discount codes for our customers. Valid promo codes can be entered during checkout and will be applied to your order total before your cryptocurrency quote is generated. Follow us for announcements on upcoming promotions.